Returns & Exchanges
At Sofie Schnoor, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return them within 14 days of receipt for a full refund or exchange.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the products are in unworn and original condition.
Attach the Label
Print the prepaid return shipping label provided in the portal and securely attach it to the outside of your package.
Ship and Track
Drop off your package at the nearest authorized shipping point and keep your receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing